Hospitality is a philosophy that permeates all aspects of life. I have developed a “gospel of hospitality” that has at its core, a foundation found in scripture. From extending a hand to the stranger passing through your land, to helping the widow and the orphan, or washing the feet of your guests when they enter your house; these are all examples of everyday, true hospitality. Hospitality is deeply personal and when well done, radically transforming.
My goal is to help you put the gospel of hospitality to work for you and your business. I will help you recognize where you can practice hospitality (literally everywhere), and how you can use it to make it a differentiator for your operation
Staff training: Knowledge is absolutely critical, but it is only a small part of the picture. Marvil Consulting will provide training sessions for the staff that includes dynamic, engaging presentations along with assessments of each person to determine how well they are grasping the material. Further recommendations for employee advancement will help the operator know who the “stars” are and who needs more help.
Menu analysis: Menu layout, design and pricing is one of the most critical marketing elements of any restaurant and one that is often overlooked. Marvil Consulting will check your current menu structure and decide where changes can be made that will enhance profitability and customer satisfaction.
Operational issues: Kitchen layout, employee flow throughout the restaurant, purchasing methods, food and beverage storage situations; these are all items that affect profitability in the operation. Marvil Consulting will analyze them and offer solutions that will enhance efficiency profitability.
Looking to open a new operation, retool an existing restaurant or simply looking to enhance the knowledge and skill of your employees; Marvil Consulting will bring your operation to the next level.