Experienced Hospitality Operations Manager: Over twenty-five years of hospitality management experience in progressively more challenging roles. Operational experience included development and opening of multiple restaurant operations and concepts, including international hotel opening (Ritz-Carlton Cancun), and corporate leadership and training.
Technical Sales Specialist: Strong sales record providing hospitality control solutions B2B to owners and operators of high-volume, casual and fine-dining restaurants. Delivered value-added technology solutions to customers, translating business goals into technology deployment plans.
Revenue Generator: Managed portfolios of 10+ major clients per year (25% new; 75 % existing), negotiating deals valued up to $75k, generating $300k to $500k in annual sales.
Relationship Manager: Strong client-centric focus. Adept at gathering client requirements and anticipating changing needs of clients. Skilled networker that typically obtains industry referrals of 10-20 per month, aggressive cold/warm calling to decision-makers, regular attendance at local events and client training sessions.
Instructor: Full Time Lecturer in the Parker College of Business at Georgia Southern University